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Implementation Business Consultant

We are looking for a talented Implementation Business Consultant to be a part of our Implementation Success Team. ISBCs are responsible for onboarding Clients all over the world on our platform, engaging in strategic projects, delivering successful go-lives using our dedicated frameworks. With the end goal in mind – customer success and outstanding experience from embarking with us. 


  • Deliver system training basing on training curriculum and customer’s requirements 
  • Conduct system consultations for our Clients during customer’s onboarding process 
  • Perform system configurations within the agreed scope and deadlines of the projects managed by the Implementation Success Project Managers 
  • Coordinate between customers and technical teams to understand customer needs,  
  • Respond to customer requests regarding issues in system and enhancements and internally escalate issues if required for faster resolution. 
  • Share lessons learned, improve processes and procedures around Implementation Success 


  • Advanced language skills in verbal and written English and Polish,  
  • Dedicated to identifying Customer business requirements and translate them into system configuration 
  • Analytical mind with excellent data collection and analysis skills 
  • Outstanding communication and interpersonal skills 
  • Aptitude in creative problem-solving 
  • Strong pro-customer approach, great team player 
  • Readiness for business trips (if required) 

Nice to have: 

  • Another European language on business communication level 
  • Previous work in the role of Implementation Team, Customer Service, Customer Success Specialist 
  • IT education background 
  • Experience in Fitness industry 
  • Practical skills of Perfect Gym Software or similar software 


  • Benefits package  – private medical healthcare and sport card 
  • Unformalized dress policy
  • Flexible form of employment 
  • Possibility to work hybrid 
  • Unique experience in the Fitness- and SaaS Industry in a market-leading company
  • An international team with 130+ incredible colleagues
  • A solid career path within Perfect Gym
  • Unforgettable Perfect Gym events