Operations & IT Project Manager

Report directly to Chief Operating Officer and indirectly via IT Director in a matrix structure, supporting daily operations management (aka “business as usual”) with main goal of improving efficiency and performance of our organization,
Work closely with Board Members, Management, and other stakeholders,
Identify, collect, assess and prioritize process and IT improvement ideas
Define, track, and share key performance management metrics, KPIs and OKRs with leadership for our business units,
Coordinate the process of gathering information for KPIs and OKRs, share status and progress of initiatives through proper reporting, identify risks and bottlenecks, recommend improvements,
Act as Change Manager, effectively communicate changes within our organization,
Manage relevant strategic initiatives and selected IT projects as Project Manager,
Define and manage cadence of stakeholder’s meetings to minimize effort and maximize value; facilitate these meetings,
Oversee our performance management software (Perdoo).

Passion for delivering excellence,
5y+ in IT or operations management, change management, management consulting or related field,
Proven project management skills, including the ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines,
Experience in IT projects (preferably agile) in a company with strong technology focus,
Ability to analyze and interpret performance data, trends and use it to make actionable recommendations (MS Excel advanced skills required),
Solid knowledge of company-wide IT tools and relationships between them (e.g. CRM, ERP),
Strong communication (English and Polish) and collaboration skills to work effectively with multiple stakeholders,
Excellent organizational and problem-solving skills.

  Good to Have

Experience with performance management frameworks, KPIs, and OKRs and the ability to develop and track these metrics across the organization,
Ability to create reports and dashboards within Salesforce and/or MS Power BI,
Effective usage skills of project management tools (e.g. JIRA) to build roadmaps,
Project Management certificate (e.g. PRINCE2, Agile).

B2B contract in an established company; possibility to work hybrid after initial onboarding,
Work and learn SaaS operating model and how to scale such business,
Ability to develop professionally in a technology or management areas,
Benefit package – private medical healthcare and sport card.