Bénéficiez de nos consultants et gestionnaires de succès dédiés.
Laissez notre équipe d'experts en réussite client vous aider à adapter notre système exactement à vos besoins de votre entreprise pour développer votre stratégie numérique.
Plus que du service
Consultations individuelles
Bénéficiez de sessions personnalisées en tête-à-tête avec votre compte pour des formations supplémentaires, l'élaboration d'une stratégie commerciale, etc.
Assistance prioritaire
Bénéficiez d'une assistance premium de la part de nos professionnels du service clientèle pour résoudre rapidement tout problème.
Embarquement personnalisé
Obtenez une formation personnalisée pour votre champion Perfect Gym et d'autres employés clés pour une maîtrise complète du système.
Institut du Succès Client
Accédez à des événements et des webinaires de premier ordre.
Se développer localement ou internationalement?
Nos plans dédiés
Standard
Plan de réussiteE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Standard
Customer Success Manager
Not Included
E-learning access
Included
Status call
Not Included
Standard monthly PSP task report
Not Included
Extended PSP report
Not Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
Not Included
Access to video recording of your online meetings
Not Included
Team system training
Additional Price
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Voice of the Customer - Product Development participation
Included
Bronze
Plan de réussiteE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Dedicated
Customer Success Manager
Included
E-learning access
Included
Status call
1 Per month
Standard monthly PSP task report
Not Included
Extended PSP report
Not Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
1 hour per month
Access to video recording of your online meetings
Not Included
Team system training
Additional Price
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Voice of the Customer - Product Development participation
Included
Silver
Plan de réussiteE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Dedicated
Customer Success Manager
Included
E-learning access
Included
Status call
2 Per monthd
Standard monthly PSP task report
Included
Extended PSP report
Not Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
1,5 hour per month
Access to video recording of your online meetings
Included
Team system training
Additional Price
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Voice of the Customer - Product Development participation
Included
Gold
Plan de réussiteE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Dedicated
Customer Success Manager
Included
E-learning access
Included
Status call
4 Per month
Standard monthly PSP task report
Included
Extended PSP report
Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
Up to 2 hours per month
Access to video recording of your online meetings
Included
Team system training
Included up to 2 per month
Expert Advice (Best practice sharing / Customer journey plan)
Included
Voice of the Customer - Product Development participation
Included
Nos plans dédiés
Standard
Plan de réussiteBronze
Plan de réussiteSilver
Plan de réussiteGold
Plan de réussiteE-learning access
Included
Included
Included
Included
Knowledge base access
Included
Included
Included
Included
Access to meetings, webinars, news in the system
Standard
Dedicated
Dedicated
Dedicated
Customer Success Manager
Not Included
Included
Included
Included
E-learning access
Included
Included
Included
Included
Status call
Not Included
1 Per month
2 Per monthd
4 Per month
Standard monthly PSP task report
Not Included
Not Included
Included
Included
Extended PSP report
Not Included
Not Included
Not Included
Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
Not Included
1 hour per month
1,5 hour per month
Up to 2 hours per month
Access to video recording of your online meetings
Not Included
Not Included
Included
Included
Team system training
Additional Price
Additional Price
Additional Price
Included up to 2 per month
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Not Included
Not Included
Included
Voice of the Customer - Product Development participation
Included
Included
Included
Included
Support premium
Standard
Plan de réussitePrioritized queue – general inquiries priority – Premium Support
Regular support assistance according to Terms of Service
CS dedicated System Administration
Not Included
Bronze
Plan de réussitePrioritized queue – general inquiries priority – Premium Support
Included
CS dedicated System Administration
Not Included
Silver
Plan de réussitePrioritized queue – general inquiries priority – Premium Support
Included
CS dedicated System Administration
Not Included
Gold
Plan de réussitePrioritized queue – general inquiries priority – Premium Support
Included
CS dedicated System Administration
Optional (Additional Price)
Support premium
Standard
Plan de réussiteBronze
Plan de réussiteSilver
Plan de réussiteGold
Plan de réussitePrioritized queue – general inquiries priority – Premium Support
Regular support assistance according to Terms of Service
Included
Included
Included
CS dedicated System Administration
Not Included
Not Included
Not Included
Optional (Additional Price)
Ce que disent nos clients
L'équipe Customer Success de Perfect Gym nous a aidés à configurer rapidement les rapports comptables et nos stations POS et a effacé tous les doutes sur le succès et le potentiel du système.
Transformez numériquement votre club de santé
À l'heure où les consommateurs maîtrisent de mieux en mieux leur bien-être, les clubs de remise en forme doivent être préparés numériquement à servir les membres avec une variété d'options et d'expériences de remise en forme. Notre logiciel de fitness agit comme une plateforme numérique pour faciliter ces expériences en utilisant les données et les intégrations pour rendre la transformation numérique des centres de fitness plus possible.
Les leaders du marché du fitness et des loisirs nous font confiance. Petits et grands.
