Profitieren Sie von unseren engagierten Beratern und Erfolgsmanagern.
Lassen Sie sich von unserem Team von Customer Success Experts dabei helfen, unser System genau auf Ihre geschäftlichen Anforderungen zuzuschneiden und Ihre digitale Strategie zu entwickeln.
Mehr als nur Service
1-on-1-Beratungen
Persönliche 1-on-1-Sitzungen mit Ihrem Kunden für zusätzliche Schulungen, Entwicklung von Geschäftsstrategien und mehr.
Prioritized Support
Holen Sie sich erstklassigen Support von unseren Kundenbetreuern, um alle Probleme umgehend zu lösen.
Personalisiertes Onboarding
Holen Sie sich ein individuelles Training für Ihren Perfect Gym Champion und andere wichtige Mitarbeiter, um das System vollständig zu beherrschen.
Customer Success Institut
Erhalten Sie Zugang zu Premium-Veranstaltungen und Webinaren.
Expandieren Sie lokal oder international?
Unsere speziellen Pläne
Standard
Success PlanE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Standard
Customer Success Manager
Not Included
E-learning access
Included
Status call
Not Included
Standard monthly PSP task report
Not Included
Extended PSP report
Not Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
Not Included
Access to video recording of your online meetings
Not Included
Team system training
Additional Price
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Voice of the Customer - Product Development participation
Included
Bronze
Success PlanE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Dedicated
Customer Success Manager
Included
E-learning access
Included
Status call
1 Per month
Standard monthly PSP task report
Not Included
Extended PSP report
Not Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
1 hour per month
Access to video recording of your online meetings
Not Included
Team system training
Additional Price
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Voice of the Customer - Product Development participation
Included
Silver
Success PlanE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Dedicated
Customer Success Manager
Included
E-learning access
Included
Status call
2 Per monthd
Standard monthly PSP task report
Included
Extended PSP report
Not Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
1,5 hour per month
Access to video recording of your online meetings
Included
Team system training
Additional Price
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Voice of the Customer - Product Development participation
Included
Gold
Success PlanE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Dedicated
Customer Success Manager
Included
E-learning access
Included
Status call
4 Per month
Standard monthly PSP task report
Included
Extended PSP report
Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
Up to 2 hours per month
Access to video recording of your online meetings
Included
Team system training
Included up to 2 per month
Expert Advice (Best practice sharing / Customer journey plan)
Included
Voice of the Customer - Product Development participation
Included
Unsere speziellen Pläne
Standard
Success PlanBronze
Success PlanSilver
Success PlanGold
Success PlanE-learning access
Included
Included
Included
Included
Knowledge base access
Included
Included
Included
Included
Access to meetings, webinars, news in the system
Standard
Dedicated
Dedicated
Dedicated
Customer Success Manager
Not Included
Included
Included
Included
E-learning access
Included
Included
Included
Included
Status call
Not Included
1 Per month
2 Per monthd
4 Per month
Standard monthly PSP task report
Not Included
Not Included
Included
Included
Extended PSP report
Not Included
Not Included
Not Included
Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
Not Included
1 hour per month
1,5 hour per month
Up to 2 hours per month
Access to video recording of your online meetings
Not Included
Not Included
Included
Included
Team system training
Additional Price
Additional Price
Additional Price
Included up to 2 per month
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Not Included
Not Included
Included
Voice of the Customer - Product Development participation
Included
Included
Included
Included
Premium-Unterstützung
Standard
Success PlanPrioritized queue – general inquiries priority – Premium Support
Regular support assistance according to Terms of Service
CS dedicated System Administration
Not Included
Bronze
Success PlanPrioritized queue – general inquiries priority – Premium Support
Included
CS dedicated System Administration
Not Included
Silver
Success PlanPrioritized queue – general inquiries priority – Premium Support
Included
CS dedicated System Administration
Not Included
Gold
Success PlanPrioritized queue – general inquiries priority – Premium Support
Included
CS dedicated System Administration
Optional (Additional Price)
Premium-Unterstützung
Standard
Success PlanBronze
Success PlanSilver
Success PlanGold
Success PlanPrioritized queue – general inquiries priority – Premium Support
Regular support assistance according to Terms of Service
Included
Included
Included
CS dedicated System Administration
Not Included
Not Included
Not Included
Optional (Additional Price)
What our clients say
Das Perfect Gym Customer Success Team hat uns geholfen, die Buchhaltungsberichte und unsere POS-Stationen schnell zu konfigurieren und alle Zweifel über den Erfolg und das Potenzial des Systems auszuräumen.
Verwandeln Sie Ihr Fitnessstudio digital
Fitnesseinrichtungen unterziehen sich einer digitalen Transformation, deshalb positioniert sich die Fitnessstudio Management Software Perfect Gym als unverzichtbare Plattform, um den Mitgliedern die digitale Bequemlichkeit für die Interaktion mit Ihrem Studio zu ermöglichen.
Empfohlen von Fitness- und Freizeit-Marktführern.
