Benefit from our
Dedicated Consultants
& Success Managers.
Let our team of Customer Success Experts help you tailor
our system exactly to your business needs to develop
your digital strategy.
More Than Service
1-on-1 Consultations
Have personalized 1-on-1 sessions with your account for additional trainings, business strategy development, and more.
Prioritized Support
Get premium support from our Customer Care professionals to resolve any issues promptly.
Personalized Onboarding
Get personalized training for your Perfect Gym Champion and other key staff for complete system fluency.
Customer Success Institute
Get access to premium events and webinars hosted by our IHRSA Institute certified staff members.
Expanding Locally or Internationally?
Get consultations from our expansion experts on how
to take your brand to new places to ensure:
-
System continuity across all sites
-
A common understanding of system functionalities with new employees
-
Development of a direct relationship with payment service providers, locally and internationally
Our dedicated plans.
STANDARD
Success Plan
SILVER
Success Plan
GOLD
Success Plan
Dedicated Customer Success Manager
- Additional training sessions
- System configuration assistance
- Coordination of custom development
Technical Support
- Support requests priority
Knowledge base access
Access to business articles
E-learning access
Access to online meetings, webinars, news in the system
Online meetings to improve knowledge about the system
Weekly status meetings
STANDARD
Success Plan
Dedicated Customer Success Manager
- Additional training sessions
- System configuration assistance
- Coordination of custom development
Technical Support
- Support requests priority
Knowledge base access
Access to business articles
E-learning access
Access to online meetings, webinars, news in the system
Online meetings to improve knowledge about the system
Weekly status meetings
SILVER
Success Plan
Dedicated Customer Success Manager
- Additional training sessions
- System configuration assistance
- Coordination of custom development
Technical Support
- Support requests priority
Knowledge base access
Access to business articles
E-learning access
Access to online meetings, webinars, news in the system
Online meetings to improve knowledge about the system
Weekly status meetings
GOLD
Success Plan
Dedicated Customer Success Manager
- Additional training sessions
- System configuration assistance
- Coordination of custom development
Technical Support
- Support requests priority
Knowledge base access
Access to business articles
E-learning access
Access to online meetings, webinars, news in the system
Online meetings to improve knowledge about the system
Weekly status meetings
What our clients say
“The Perfect Gym Customer Success team helped us configure accounting reports and our POS stations quickly and erased any doubts about the success and potential of the system.”
Verwandeln Sie Ihr Fitnessstudio digital
Fitnesseinrichtungen unterziehen sich einer digitalen Transformation, deshalb positioniert sich die Fitnessstudio Management Software Perfect Gym als unverzichtbare Plattform, um den Mitgliedern die digitale Bequemlichkeit für die Interaktion mit Ihrem Studio zu ermöglichen.
Empfohlen von Fitness- und Freizeit-Marktführern.
