Profitieren Sie von unseren engagierten Beratern und Erfolgsmanagern.

Lassen Sie sich von unserem Team von Customer Success Experts dabei helfen, unser System genau auf Ihre geschäftlichen Anforderungen zuzuschneiden und Ihre digitale Strategie zu entwickeln.

Mehr als nur Service

1-on-1-Beratungen

1-on-1-Beratungen

Persönliche 1-on-1-Sitzungen mit Ihrem Kunden für zusätzliche Schulungen, Entwicklung von Geschäftsstrategien und mehr.

Prioritized Support

Prioritized Support

Holen Sie sich erstklassigen Support von unseren Kundenbetreuern, um alle Probleme umgehend zu lösen.

Personalisiertes Onboarding

Personalisiertes Onboarding

Holen Sie sich ein individuelles Training für Ihren Perfect Gym Champion und andere wichtige Mitarbeiter, um das System vollständig zu beherrschen.

Customer Success Institut

Customer Success Institut

Erhalten Sie Zugang zu Premium-Veranstaltungen und Webinaren.

Expandieren Sie lokal oder international?

Lassen Sie sich von unseren Expansionsexperten beraten, wie Sie Ihre Marke an neue Orte bringen können:

Expandieren Sie lokal oder international?
  • Systemkontinuität über alle Standorte hinweg
  • Ein gemeinsames Verständnis der Systemfunktionalitäten mit neuen Mitarbeitern
  • Entwicklung einer direkten Beziehung zu Zahlungsdienstleistern auf lokaler und internationaler Ebene

Unsere speziellen Pläne

Standard

Success Plan
E-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Standard
Customer Success Manager
Not Included
E-learning access
Included
Status call
Not Included
Standard monthly PSP task report
Not Included
Extended PSP report
Not Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
Not Included
Access to video recording of your online meetings
Not Included
Team system training
Additional Price
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Voice of the Customer - Product Development participation
Included

Bronze

Success Plan
E-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Dedicated
Customer Success Manager
Included
E-learning access
Included
Status call
1 Per month
Standard monthly PSP task report
Not Included
Extended PSP report
Not Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
1 hour per month
Access to video recording of your online meetings
Not Included
Team system training
Additional Price
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Voice of the Customer - Product Development participation
Included

Silver

Success Plan
E-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Dedicated
Customer Success Manager
Included
E-learning access
Included
Status call
2 Per monthd
Standard monthly PSP task report
Included
Extended PSP report
Not Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
1,5 hour per month
Access to video recording of your online meetings
Included
Team system training
Additional Price
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Voice of the Customer - Product Development participation
Included

Gold

Success Plan
E-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Dedicated
Customer Success Manager
Included
E-learning access
Included
Status call
4 Per month
Standard monthly PSP task report
Included
Extended PSP report
Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
Up to 2 hours per month
Access to video recording of your online meetings
Included
Team system training
Included up to 2 per month
Expert Advice (Best practice sharing / Customer journey plan)
Included
Voice of the Customer - Product Development participation
Included

Unsere speziellen Pläne

Standard

Success Plan

Bronze

Success Plan

Silver

Success Plan

Gold

Success Plan
E-learning access
Included
Included
Included
Included
Knowledge base access
Included
Included
Included
Included
Access to meetings, webinars, news in the system
Standard
Dedicated
Dedicated
Dedicated
Customer Success Manager
Not Included
Included
Included
Included
E-learning access
Included
Included
Included
Included
Status call
Not Included
1 Per month
2 Per monthd
4 Per month
Standard monthly PSP task report
Not Included
Not Included
Included
Included
Extended PSP report
Not Included
Not Included
Not Included
Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
Not Included
1 hour per month
1,5 hour per month
Up to 2 hours per month
Access to video recording of your online meetings
Not Included
Not Included
Included
Included
Team system training
Additional Price
Additional Price
Additional Price
Included up to 2 per month
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Not Included
Not Included
Included
Voice of the Customer - Product Development participation
Included
Included
Included
Included

Premium-Unterstützung

Standard

Success Plan
Prioritized queue – general inquiries priority – Premium Support
Regular support assistance according to Terms of Service
CS dedicated System Administration
Not Included

Bronze

Success Plan
Prioritized queue – general inquiries priority – Premium Support
Included
CS dedicated System Administration
Not Included

Silver

Success Plan
Prioritized queue – general inquiries priority – Premium Support
Included
CS dedicated System Administration
Not Included

Gold

Success Plan
Prioritized queue – general inquiries priority – Premium Support
Included
CS dedicated System Administration
Optional (Additional Price)

Premium-Unterstützung

Standard

Success Plan

Bronze

Success Plan

Silver

Success Plan

Gold

Success Plan
Prioritized queue – general inquiries priority – Premium Support
Regular support assistance according to Terms of Service
Included
Included
Included
CS dedicated System Administration
Not Included
Not Included
Not Included
Optional (Additional Price)

What our clients say

Das Perfect Gym Customer Success Team hat uns geholfen, die Buchhaltungsberichte und unsere POS-Stationen schnell zu konfigurieren und alle Zweifel über den Erfolg und das Potenzial des Systems auszuräumen.
Fitness24Seven Colombia

Verwandeln Sie Ihr Fitnessstudio digital

Fitnesseinrichtungen unterziehen sich einer digitalen Transformation, deshalb positioniert sich die Fitnessstudio Management Software Perfect Gym als unverzichtbare Plattform, um den Mitgliedern die digitale Bequemlichkeit für die Interaktion mit Ihrem Studio zu ermöglichen.

Empfohlen von Fitness- und Freizeit-Marktführern.

McFit
World Class
Sportcity
Fit For Free
Gold's Gym
Snap Fitness
Fitness 24 Seven
David LLoyd
MacFit
Crunch
Fitness World

Fordern Sie eine Demo Session an