Achieve More with Our Premier Success Plan

Benefit from personalised guidance and support, led by a team of dedicated consultants and success managers, aligning your goals and maximising your platform experience.

More Than a Service

In an ever-evolving fitness landscape, our Premier Success Plan offers more than just a service
it's a transformational partnership that aligns the Perfect Gym platform with your business model and company aspirations
Now more than ever, a digital approach is essential to meet the growing demands of an increasingly digital consumer base.

1-on-1 Consultations

Have personalised 1-on-1 sessions with your designated account expert. Elevate your capabilities through additional training, business strategy development and more.

Prioritised Support

Premium support delivered by our adept Customer Care professionals ensures timely issue resolution and uninterrupted business growth.

Personalised Onboarding

Personalised onboarding training for your Perfect Gym Champion and other key staff guarantees seamless system navigation and functionality optimisation.

Customer Success Institute

Get access to exclusive premium events, webinars, how-to guides, industry best practices and regular updates, enhancing your expertise and strategies.

New Market Horizons

Plan to Expand Locally or Internationally?

Gain expert consultations from our seasoned expansion strategists, guiding you to elevate your brand presence to new horizons and guaranteeing
Seamless system continuity across all sites
Seamless system continuity across all sites
A cohesive understanding of system functionalities among new team members
A cohesive understanding of system functionalities among new team members
Cultivation of direct relationships with payment service providers, both locally and on the global stage
Cultivation of direct relationships with payment service providers, both locally and on the global stage

Our Dedicated Plans

Knowlege base
Knowledge Base Access
E-learning Access
Training & Adoption Webinars
Voice of the Customer – Product Development Roadmap​
PSP Customer Success Manager
Dedicated PSP Manager (system usage & adoption help)
PSP Status call(s) (additional escalation layer)
2 per month
4 per month
Standard monthly PSP task report
extended​ (support cases)
PG Champion – 1 on 1 Consultation
1,5h per month
up to 4h per month
PG Platform Training for Users
Additional Price
Additional Price
up to 2h per month
UAT Support
Technical support
priorityQueue
Managed Administrator Service (Remote PG Champion)​
Additional Price

Ready to get started?

Request a demo

Schedule a meeting with a free demo presentation to explore Perfect Gym software!

Frequently Asked Questions

Visit faq page
Visit faq page