Benefit from our Dedicated Consultants & Success Managers.
Laat ons team van klanten succesexperts u helpen ons systeem precies af te stemmen op uw bedrijfsbehoeften om uw digitale strategie te ontwikkelen.
Meer dan service
1-op-1 Raadplegingen
Heb gepersonaliseerde 1-op-1 sessies met uw account voor extra trainingen, bedrijfsstrategie ontwikkeling, en meer.
Prioritaire steun
Krijg eersteklas ondersteuning van onze Customer Care professionals om eventuele problemen snel op te lossen.
Gepersonaliseerde Onboarding
Volg een persoonlijke opleiding voor uw Perfect Gym Champion en ander belangrijk personeel om het systeem volledig onder de knie te krijgen.
Customer Success Institute
Krijg toegang tot eersteklas evenementen en webinars.
Lokaal of internationaal uitbreiden?
Onze speciale plannen
Standard
Success PlanE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Standard
Customer Success Manager
Not Included
E-learning access
Included
Status call
Not Included
Standard monthly PSP task report
Not Included
Extended PSP report
Not Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
Not Included
Access to video recording of your online meetings
Not Included
Team system training
Additional Price
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Voice of the Customer - Product Development participation
Included
Bronze
Success PlanE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Dedicated
Customer Success Manager
Included
E-learning access
Included
Status call
1 Per month
Standard monthly PSP task report
Not Included
Extended PSP report
Not Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
1 hour per month
Access to video recording of your online meetings
Not Included
Team system training
Additional Price
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Voice of the Customer - Product Development participation
Included
Silver
Success PlanE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Dedicated
Customer Success Manager
Included
E-learning access
Included
Status call
2 Per monthd
Standard monthly PSP task report
Included
Extended PSP report
Not Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
1,5 hour per month
Access to video recording of your online meetings
Included
Team system training
Additional Price
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Voice of the Customer - Product Development participation
Included
Gold
Success PlanE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Dedicated
Customer Success Manager
Included
E-learning access
Included
Status call
4 Per month
Standard monthly PSP task report
Included
Extended PSP report
Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
Up to 2 hours per month
Access to video recording of your online meetings
Included
Team system training
Included up to 2 per month
Expert Advice (Best practice sharing / Customer journey plan)
Included
Voice of the Customer - Product Development participation
Included
Onze speciale plannen
Standard
Success PlanBronze
Success PlanSilver
Success PlanGold
Success PlanE-learning access
Included
Included
Included
Included
Knowledge base access
Included
Included
Included
Included
Access to meetings, webinars, news in the system
Standard
Dedicated
Dedicated
Dedicated
Customer Success Manager
Not Included
Included
Included
Included
E-learning access
Included
Included
Included
Included
Status call
Not Included
1 Per month
2 Per monthd
4 Per month
Standard monthly PSP task report
Not Included
Not Included
Included
Included
Extended PSP report
Not Included
Not Included
Not Included
Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
Not Included
1 hour per month
1,5 hour per month
Up to 2 hours per month
Access to video recording of your online meetings
Not Included
Not Included
Included
Included
Team system training
Additional Price
Additional Price
Additional Price
Included up to 2 per month
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Not Included
Not Included
Included
Voice of the Customer - Product Development participation
Included
Included
Included
Included
Premium ondersteuning
Standard
Success PlanPrioritized queue – general inquiries priority – Premium Support
Regular support assistance according to Terms of Service
CS dedicated System Administration
Not Included
Bronze
Success PlanPrioritized queue – general inquiries priority – Premium Support
Included
CS dedicated System Administration
Not Included
Silver
Success PlanPrioritized queue – general inquiries priority – Premium Support
Included
CS dedicated System Administration
Not Included
Gold
Success PlanPrioritized queue – general inquiries priority – Premium Support
Included
CS dedicated System Administration
Optional (Additional Price)
Premium ondersteuning
Standard
Success PlanBronze
Success PlanSilver
Success PlanGold
Success PlanPrioritized queue – general inquiries priority – Premium Support
Regular support assistance according to Terms of Service
Included
Included
Included
CS dedicated System Administration
Not Included
Not Included
Not Included
Optional (Additional Price)
Wat onze klanten zeggen
Het klantensuccesteam van Perfect Gym hielp ons snel met de configuratie van de boekhoudrapporten en onze kassastations en nam alle twijfels weg over het succes en de mogelijkheden van het systeem.
Digitally Transform Your Health Club
As consumers become more in control over their well-being, fitness clubs must be digitally prepared to service members with a variety of options and fitness experiences. Our fitness software acts as a digital platform to facilitate these experiences by utilizing data and integrations to make digital transformation for fitness facilities more possible.
Vertrouwd door de marktleiders in fitness & vrije tijd. Groot en klein.
