Skorzystaj z pomocy naszych dedykowanych konsultantów i menedżerów sukcesu.
Pozwól, aby nasz zespół Customer Success Experts pomógł Ci dostosować nasz system dokładnie do Twoich potrzeb biznesowych, aby rozwinąć Twoją strategię.
More Than Service
1-on-1 Konsultacje
Skorzystaj z spersonalizowanych sesji 1 na 1 ze swoim kontem w celu przeprowadzenia dodatkowych szkoleń, opracowania strategii biznesowej i nie tylko.
Prioritized Support
Uzyskaj premium wsparcie od naszych specjalistów z Customer Care, aby szybko rozwiązać wszelkie problemy.
Spersonalizowany Onboarding
Skorzystaj ze spersonalizowanego szkolenia dla swojego Perfect Gym Champion i innych kluczowych pracowników, aby zrozumieć pełne możliwości systemu.
Customer Success Instytut
Uzyskaj dostęp do wydarzeń premium i webinarów.
Rozwijanie się lokalnie czy międzynarodowo?
Nasze plany dedykowane
Standard
Success PlanE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Standard
Customer Success Manager
Not Included
E-learning access
Included
Status call
Not Included
Standard monthly PSP task report
Not Included
Extended PSP report
Not Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
Not Included
Access to video recording of your online meetings
Not Included
Team system training
Additional Price
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Voice of the Customer - Product Development participation
Included
Bronze
Success PlanE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Dedicated
Customer Success Manager
Included
E-learning access
Included
Status call
1 Per month
Standard monthly PSP task report
Not Included
Extended PSP report
Not Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
1 hour per month
Access to video recording of your online meetings
Not Included
Team system training
Additional Price
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Voice of the Customer - Product Development participation
Included
Silver
Success PlanE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Dedicated
Customer Success Manager
Included
E-learning access
Included
Status call
2 Per monthd
Standard monthly PSP task report
Included
Extended PSP report
Not Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
1,5 hour per month
Access to video recording of your online meetings
Included
Team system training
Additional Price
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Voice of the Customer - Product Development participation
Included
Gold
Success PlanE-learning access
Included
Knowledge base access
Included
Access to meetings, webinars, news in the system
Dedicated
Customer Success Manager
Included
E-learning access
Included
Status call
4 Per month
Standard monthly PSP task report
Included
Extended PSP report
Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
Up to 2 hours per month
Access to video recording of your online meetings
Included
Team system training
Included up to 2 per month
Expert Advice (Best practice sharing / Customer journey plan)
Included
Voice of the Customer - Product Development participation
Included
Nasze plany dedykowane
Standard
Success PlanBronze
Success PlanSilver
Success PlanGold
Success PlanE-learning access
Included
Included
Included
Included
Knowledge base access
Included
Included
Included
Included
Access to meetings, webinars, news in the system
Standard
Dedicated
Dedicated
Dedicated
Customer Success Manager
Not Included
Included
Included
Included
E-learning access
Included
Included
Included
Included
Status call
Not Included
1 Per month
2 Per monthd
4 Per month
Standard monthly PSP task report
Not Included
Not Included
Included
Included
Extended PSP report
Not Included
Not Included
Not Included
Included
PG Champion – Online meetings to improve knowledge about the system or operational advisory
Not Included
1 hour per month
1,5 hour per month
Up to 2 hours per month
Access to video recording of your online meetings
Not Included
Not Included
Included
Included
Team system training
Additional Price
Additional Price
Additional Price
Included up to 2 per month
Expert Advice (Best practice sharing / Customer journey plan)
Not Included
Not Included
Not Included
Included
Voice of the Customer - Product Development participation
Included
Included
Included
Included
Premium Support
Standard
Success PlanPrioritized queue – general inquiries priority – Premium Support
Regular support assistance according to Terms of Service
CS dedicated System Administration
Not Included
Bronze
Success PlanPrioritized queue – general inquiries priority – Premium Support
Included
CS dedicated System Administration
Not Included
Silver
Success PlanPrioritized queue – general inquiries priority – Premium Support
Included
CS dedicated System Administration
Not Included
Gold
Success PlanPrioritized queue – general inquiries priority – Premium Support
Included
CS dedicated System Administration
Optional (Additional Price)
Premium Support
Standard
Success PlanBronze
Success PlanSilver
Success PlanGold
Success PlanPrioritized queue – general inquiries priority – Premium Support
Regular support assistance according to Terms of Service
Included
Included
Included
CS dedicated System Administration
Not Included
Not Included
Not Included
Optional (Additional Price)
Co mówią o nas klienci
The Perfect Gym Customer Success team helped us configure accounting reports and our POS stations quickly and erased any doubts about the success and potential of the system.
Cyfrowo przekształć swoje studio
Podczas gdy obiekty fitness przechodzą transformację cyfrową, pakiet do zarządzania klubem fitness Perfect Gym staje się niezbędną platformą ułatwiającą użytkownikom korzystanie z klubu i wszystkich jego doświadczeń.
Zaufali nam liderzy rynku fitness i rekreacji.
