Benefit from our
Dedicated Consultants
& Success Managers.

Let our team of Customer Success Experts help you tailor
our system exactly to your business needs to develop
your digital strategy.

More Than Service

1-on-1 Consultations

1-on-1 Consultations

Have personalized 1-on-1 sessions with your account for additional trainings, business strategy development, and more.

Prioritized Support

Prioritized Support

Get premium support from our Customer Care professionals to resolve any issues promptly.

Personalized Onboarding

Personalized Onboarding

Get personalized training for your Perfect Gym Champion and other key staff for complete system fluency.

Customer Success Institute

Customer Success Institute

Get access to premium events and webinars hosted by our IHRSA Institute certified staff members.

Expanding Locally or Internationally?

Get consultations from our expansion experts on how
to take your brand to new places to ensure:

Expanding Locally or Internationally?
  • System continuity across all sites

  • A common understanding of system functionalities with new employees

  • Development of a direct relationship with payment service providers, locally and internationally

Our dedicated plans.

STANDARD

Success Plan

SILVER

Success Plan

GOLD

Success Plan

Dedicated Customer Success Manager

  • Additional training sessions
  • System configuration assistance
  • Coordination of custom development
NOT INCLUDED
Up to 20 HOURS
Up to 40 HOURS

Technical Support

  • Support requests priority
Regular support assistance according to terms and conditions
INCLUDED
INCLUDED

Knowledge base access

INCLUDED
INCLUDED
INCLUDED

Access to business articles

NOT INCLUDED
INCLUDED
INCLUDED

E-learning access

NOT INCLUDED
INCLUDED
INCLUDED

Access to online meetings, webinars, news in the system

NOT INCLUDED
NOT INCLUDED
INCLUDED

Online meetings to improve knowledge about the system

NOT INCLUDED
NOT INCLUDED
INCLUDED

Weekly status meetings

NOT INCLUDED
NOT INCLUDED
INCLUDED

STANDARD

Success Plan

Dedicated Customer Success Manager

  • Additional training sessions
  • System configuration assistance
  • Coordination of custom development
NOT INCLUDED

Technical Support

  • Support requests priority
Regular support assistance according to terms and conditions

Knowledge base access

INCLUDED

Access to business articles

NOT INCLUDED

E-learning access

NOT INCLUDED

Access to online meetings, webinars, news in the system

NOT INCLUDED

Online meetings to improve knowledge about the system

NOT INCLUDED

Weekly status meetings

NOT INCLUDED

SILVER

Success Plan

Dedicated Customer Success Manager

  • Additional training sessions
  • System configuration assistance
  • Coordination of custom development
Up to 20 HOURS

Technical Support

  • Support requests priority
INCLUDED

Knowledge base access

INCLUDED

Access to business articles

INCLUDED

E-learning access

INCLUDED

Access to online meetings, webinars, news in the system

NOT INCLUDED

Online meetings to improve knowledge about the system

NOT INCLUDED

Weekly status meetings

NOT INCLUDED

GOLD

Success Plan

Dedicated Customer Success Manager

  • Additional training sessions
  • System configuration assistance
  • Coordination of custom development
Up to 40 HOURS

Technical Support

  • Support requests priority
INCLUDED

Knowledge base access

INCLUDED

Access to business articles

INCLUDED

E-learning access

INCLUDED

Access to online meetings, webinars, news in the system

INCLUDED

Online meetings to improve knowledge about the system

INCLUDED

Weekly status meetings

INCLUDED

What our clients say

“The Perfect Gym Customer Success team helped us configure accounting reports and our POS stations quickly and erased any doubts about the success and potential of the system.”

Adriana Mena Figueroa Fitness24Seven Thailand Adriana Mena Figueroa
Fitness24Seven Thailand

Cyfrowo przekształć swoje studio

Podczas gdy obiekty fitness przechodzą transformację cyfrową, pakiet do zarządzania klubem fitness Perfect Gym staje się niezbędną platformą ułatwiającą użytkownikom korzystanie z klubu i wszystkich jego doświadczeń.

Zaufali nam liderzy rynku fitness i rekreacji.

McFit
World Class
Fitness First
Anytime Fitness
Gold's Gym
Snap Fitness
Fitness 24 Seven
Easy Gym
David LLoyd
MacFit
Crunch
Fitness World
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